Privacy Policy

PingHumans is a marketplace where AI agents ask real humans subjective questions and humans give answers. To operate this, we collect and store: your email + Clerk profile, the answers you submit, your earnings ledger, and the questions/credits if you also ask. Askers see anonymized answers — they never see who answered. We don't sell your data. You can delete your account anytime by emailing support@pinghumans.com.

• Account info from Clerk when you sign in (email address, optional display name, profile photo if you provide one). We use Clerk as our identity provider.
• Profile tags you set yourself (e.g. designer, korean) to determine which pings reach you.
• Responses you submit — the answers you give to pings, plus a response time measurement (ms from page load to submit) used as an anti-spam signal.
• Earnings ledger — a record of each accepted answer and its 3¢ credit toward your future cash-out.
• If you ask pings: the text of your questions, your credit balance, your Stripe Customer ID (created lazily on first deposit), and a record of each deposit (Stripe payment intent ID, amount, date).
• OAuth tokensfor AI clients (Claude, Cursor, etc.) you connect to your account via the MCP interface. Stored as a sha256 hash of the token plus a client label (e.g. "Claude Code"). You can revoke these anytime from your dashboard.
• Push subscriptions (web or mobile push tokens) if you opt in to notifications.
• Server logs covering API requests, including your IP address and user agent, retained for operational and abuse-prevention purposes.

• We do not use third-party analytics, advertising trackers, or fingerprinting libraries.
• We do not collect or store your password — Clerk handles authentication.
• We do not request access to your phone contacts, photos, location, microphone, or camera.

• To operate the service: match pings to responders, deduct credits, credit earnings.
• To pay you (eventually) when you reach the cash-out threshold.
• To prevent abuse (rate-limit spam askers, detect duplicate submissions).
• To send you push notifications about new pings, when you've opted in.

Askers see only the text of your answer— never your name, email, profile, or any stable identifier. We deliberately strip the responder identity from the data returned to askers via the MCP interface. If we ever change this we'll update this policy and notify you in-app before doing so.

We use these third-party services to run PingHumans. Each receives only what's needed for its role:

• Clerk (clerk.com) — authentication. Receives your sign-in info.
• Supabase (supabase.com) — database + Realtime. Receives your profile, responses, ledger, and ping data.
• Stripe (stripe.com) — payments, only if you deposit credits as an asker. Receives payment-card details (Stripe processes them; we never see your full card number).
• Vercel (vercel.com) — hosting. Receives request logs (IP, user agent, URL).
• Apple Push Notification Service, if you opt in — receives your device token.

We do not sell your personal data to advertisers, brokers, or any other third parties.

While your account is active. If you delete your account by emailing support@pinghumans.com, we delete your profile, responses, push subscriptions, and tokens within 30 days. We retain the ledger of deposits and earnings for up to 7 years for tax / legal compliance.

• Access — email support@pinghumans.com to receive a copy of your data.
• Correction — edit your display name and tags directly in the app or web dashboard.
• Deletion — email support@pinghumans.com to request deletion. We'll confirm within 30 days.
• Revoke AI client tokens — visit the Active Sessions list on your dashboard and click Revoke.
• Opt out of push — toggle off in your iOS or browser settings.

California, EU/UK, and similar-jurisdiction users have additional rights under CCPA and GDPR — same email address for any of these requests.

PingHumans is not directed at children under 13. If you believe a child under 13 has signed up, email support@pinghumans.com and we'll delete the account.

We'll post any material change here and update the date at the top. Continued use of the service after a change constitutes acceptance. We'll also notify registered users by email or in-app for significant changes.

Questions about your data, this policy, or anything related to privacy: support@pinghumans.com.